Return Policy Last updated: May 30, 2026 General Policy Used vehicle sales are generally final due to the nature of the product. However, we want every customer satisfied with their purchase. The following policies apply: Domestic Sales (Within Japan) Inspection Period: 7 days from delivery for major mechanical issues not disclosed at sale. Eligibility: Defects […]
Last updated: May 30, 2026
By accessing or using the services of Yamaguchi Motors 合同会社 ("we", "us", "our"), you agree to be bound by these Terms of Service.
All vehicle sales are subject to availability. Prices are quoted in Japanese Yen (JPY) and exclude shipping, taxes, and customs duties unless otherwise stated. Vehicle photographs and descriptions are provided for reference. Final condition may vary slightly from photos. Auction grade is provided by the source auction house.
Payment methods accepted: Bank transfer, Cash, Stripe (credit/debit cards), and approved financing partners. A non-refundable deposit secures your purchase. Full payment is required before vehicle release or shipment.
Export documentation is prepared on your behalf. You are responsible for compliance with import regulations in your destination country, including customs duties, taxes, and inspection requirements.
Once auction bids are placed or vehicles are reserved, deposits are non-refundable. Specific cancellation terms are detailed in your individual sales contract.
Yamaguchi Motors is not liable for indirect damages, delays caused by shipping companies, customs, or natural disasters. Maximum liability is limited to the purchase price of the vehicle.
For questions: ym@yamaguchimotorsltdofficial.com or +81 90-8051-1888.
Last updated: May 30, 2026
We collect information you provide when contacting us, requesting quotes, or making purchases: name, email, phone number, address, country, and payment details. We also collect usage data through cookies and analytics tools.
To respond to your inquiries, process orders, arrange export shipping, comply with legal obligations, and improve our services. We do not sell your personal data to third parties.
We share necessary information with shipping companies, customs brokers, and payment processors to fulfill your order. We may share data when required by law or to protect our rights.
We use industry-standard security measures including SSL encryption for online transactions. However, no internet transmission is 100% secure.
You may request access to, correction of, or deletion of your personal data. Contact us at ym@yamaguchimotorsltdofficial.com to exercise these rights.
This website uses cookies for functionality (currency preferences) and analytics. You can disable cookies in your browser settings.
For privacy concerns: ym@yamaguchimotorsltdofficial.com or +81 90-8051-1888.
Last updated: May 30, 2026
Free delivery within Gunma Prefecture for purchases. Other prefectures: ¥30,000–¥80,000 depending on distance.
Two shipping methods available:
Shipping cost depends on destination, vehicle size, and method. Quotes provided after purchase confirmation.
We provide: Bill of Lading, Commercial Invoice, Export Certificate (英文抹消), Insurance Certificate, Auction Sheet (where applicable).
Last updated: May 30, 2026
Used vehicle sales are generally final due to the nature of the product. However, we want every customer satisfied with their purchase. The following policies apply:
Once a vehicle is loaded onto the shipping vessel, the sale is final. We strongly recommend:
Vehicles are inspected before loading. We are not responsible for damage during shipping. Marine insurance is strongly recommended and can be arranged through our partners.
Any disputes will first be addressed through good-faith negotiation. Unresolved disputes are subject to the laws and jurisdiction of Japan.
For return inquiries: ym@yamaguchimotorsltdofficial.com or +81 90-8051-1888.
Financing support
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