Common questions about buying, exporting, payment, and delivery.
Everything our customers ask before buying. Don't see your question? Message us on WhatsApp.
Yes. You do not need a Japanese driving license to buy or own a vehicle. For a white-plate car you need a registered address and a parking certificate (車庫証明). We handle all paperwork with English, Urdu, Hindi and Japanese support.
Yes. You can buy completely online from anywhere in Japan. We share photos, videos and condition details, you confirm and pay, we complete registration and deliver the car to your home nationwide.
Tell us the make, model, year, budget and destination. We search 120+ auctions daily, share the AIS auction sheet and photos, you confirm, you pay first, then we bid. After we win, we handle transport, documents, inspection and delivery.
Full payment upfront secures your vehicle and locks the price. For auctions we cannot bid without cleared funds, and for stock cars payment confirms the reservation. This is standard practice for Japanese exporters and protects both sides. Bank details are sent privately on your invoice.
Bank transfer (T/T), credit card (Stripe), PayPal, cash, and installment plans for eligible buyers in Japan. For export, bank transfer is most common. After paying, send us the receipt via Messenger, WhatsApp, Instagram or email.
For export we recommend AIS grade 4.0 or above — clean, with only minor marks. Grade 4.5 is the top choice. We always send the AIS sheet before bidding so you decide with full information.
FOB = vehicle + all Japan-side costs up to loading on the ship. C&F = FOB + sea freight to your port. CIF = C&F + marine insurance. Destination duties, taxes and customs clearance are always paid by you. We state the exact term on every quote.
Transit time depends on the shipping line, route, and schedule, and excludes document and customs time. We confirm the current estimate for your destination port at booking.
Export certificate (deregistration), commercial invoice, packing list, Bill of Lading (B/L), and country-specific inspection documents such as JEVIC or QISJ where required. We courier originals and keep you updated until delivery.
Most countries have vehicle age limits, drive-side rules and inspection requirements. See our Import Rules by Country section for 40+ markets. We confirm the exact current rules for your country before you pay so there are no surprises.
Yes. We are registered for new & used cars, motorbikes, auto and motorcycle parts, agricultural machinery, vehicle dismantling, and worldwide import/export. Tell us what you need.
Yes. We handle Shaken inspection, name transfer (名義変更), registration, parking certificate (車庫証明) support and insurance setup — all with English support for foreign residents.
Yes. Foreign residents, tourists and international visitors are welcome. With a valid license and International Driving Permit (IDP) we can arrange any vehicle — Kei car, sedan, 2WD, 4WD, minivan, big van or SUV — for daily, weekly or monthly rental.
Once we act on your paid order — reserve stock, bid at auction, or start export work — payments are generally non-refundable, as the vehicle is secured for you. Any issue is reviewed fairly per our Return Policy. Please confirm everything before paying.
WhatsApp is our main and fastest channel — tap any WhatsApp button on this site. You can also reach us by Facebook Messenger, LINE, Instagram, phone or email. Tell us the vehicle, your location/country and budget, and we guide you step by step.
Yes. You can sell directly to us (we give a price and pick it up from your home), list it on our platform from ¥5,000, or trade it in against a car from our stock. Dealers with many cars can list their whole stock with bulk rates. See the "Sell Your Car" section.
Yes. Our Ota City workshop handles Shaken, engine and body repair, paint, hybrid diagnostics, tyres, brakes, A/C, oil changes and more. We can pick up and drop off your car and provide a temporary vehicle during Shaken.
Yes. We accept bank transfer, credit card via Stripe, PayPal, cash, and installment plans for eligible buyers in Japan. For export, bank transfer is most common. We'll send the best option for your situation.
Yes. We work with dealers in Japan and overseas — sourcing from auctions, supplying stock, and handling export. Dealers can also list their stock on our platform. Contact us for trade/bulk arrangements.
Yes. We're a licensed Japanese company and 古物商 dealer with full documentation on every deal. We share the auction sheet, photos and condition before you pay, provide all export documents, and stay in contact until your vehicle is delivered.
Yes. Buying a car from us? Trade in your old car and pay only the difference. We give a fair valuation, handle all paperwork and name transfer for both cars. Pickup from your home included.
Vehicles are inspected before loading and we strongly recommend marine insurance (included with CIF terms). If damage occurs in transit, insurance covers it. We help you file the claim with the shipping line or insurance company.
