Police 110 · Ambulance / fire 119 · Yamaguchi Motors +81 90-8051-1888
If an accident occurs, stop safely, assist anyone injured, call police on 110 and contact Yamaguchi Motors immediately. Ambulance and fire services are available on 119. Follow the instructions in your rental confirmation and do not arrange repairs without approval.
Accident
- Stop safely and assist anyone injured.
- Call police on 110; ambulance/fire on 119 when required.
- Contact Yamaguchi Motors on +81 90-8051-1888.
- Contact the insurer / roadside provider named in your confirmation.
- Photograph the scene, vehicles and damage when safe.
- Do not admit or settle liability and do not arrange an unauthorised repair.
- Send the incident details our staff request.
Breakdown
- Stop in a safe place; hazard lights and warning triangle.
- Contact roadside assistance and Yamaguchi Motors.
- Do not continue with warning lights, overheating, tyre damage or unsafe conditions.
- No repair or towing outside the approved procedure unless it is an emergency.
Theft or key loss
- Report theft to the police immediately and keep the report reference.
- Contact Yamaguchi Motors and the insurer.
- Follow the agreement for lost/stolen keys, belongings and recovery.