Insurance is included with every approved rental. The applicable coverage, deductibles, exclusions, roadside assistance and Non-Operation Charge are clearly confirmed in your individual quotation and rental agreement before payment.
The insurer name and policy number are kept private and are shown in your rental agreement.
Coverage summary
| Third-party bodily injury | Confirmed in your quotation |
|---|---|
| Property damage | Confirmed in your quotation · deductible Confirmed in your quotation |
| Rental vehicle damage | Confirmed in your quotation · deductible Confirmed in your quotation |
| Passenger / personal injury | Confirmed in your quotation |
| Roadside assistance | Insurer roadside service · towing included Confirmed in your quotation |
| Deductible waiver (CDW) | Offered only if stated in your quotation |
| Non-Operation Charge (NOC) — a charge under the agreement, not insurance | Vehicle returned / drivable: ¥20,000 (vehicle drivable and returned to the agreed location) · not returned / not drivable: ¥50,000 (not drivable or not returned to the agreed location) |
Exclusions
No cover for undeclared drivers, invalid licences, alcohol or drugs, prohibited use, unreported accidents, unapproved extensions, off-road use, racing, towing another vehicle, sub-rental or commercial delivery. Glass, tyres, wheels, underbody, roof, interior, keys, wrong fuel, theft and vandalism are treated as stated in the agreement. Geographic, snow-route, ferry and off-road restrictions apply.
Only the verified actual coverage is shown here; regulatory minimums are never presented as our coverage.
Version 0.1-draft-2026-09-05. Where a Japanese text exists, the Japanese text controls; the English text is a convenience translation. Effective on acceptance of your quotation.